Posts Tagged ‘customer service’
Eight ways to exceed expectations
It’s finally October, quite possibly the most magical and sometimes spooky time of the year. For this weeks post, we’ve decided to pay homage to one of our favourite fantasy books: Harry Potter! If you’re a big fan of the series, the first thing that will come to your mind when seeing “exceeds expectations” is…
Read MoreCustomer engagement; will you grab market share?
Customer engagement is an integral part of any businesses marketing plan. Have you factored in how to create touch points at each stage for your own customers?
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